Goline It Services Logo

News

  • GOLINE SA is excited to announce a new partnership with NetApp, a global leader in cloud data services and storage solutions. This collaboration aims to help organizations modernize their IT infrastructure, streamline data management, and enhance performance across cloud and hybrid environments. Modern Data Solutions for Businesses Through this partnership, GOLINE integrates advanced data management solutions, enabling businesses to securely store, manage, and access critical information across cloud, on-premises, or hybrid setups. Clients can benefit from: Flexible and scalable storage solutions to meet growing data needs Simplified management of cloud and on-premises environments Enterprise-grade security for sensitive and mission-critical data...
  • GOLINE SA is proud to announce a new strategic partnership with Omnissa, a global leader in digital workspace platforms and Horizon Cloud Service solutions. This collaboration marks a significant step forward in helping organizations embrace secure, flexible, and high-performance work environments. Why Choose Omnissa for Your Business? The platform enables virtual desktops, applications, and unified endpoint management. Organizations can deploy scalable workspaces across cloud, hybrid, or on-premises setups. Key benefits include: Easy access to desktops and apps on any device Centralized management for Windows, macOS, iOS, Android, and ChromeOS Strong security with access controls and multi-factor authentication Automated scaling to...
  • Goline is proud to announce a strategic partnership with Cloudflare, the world leader in web performance and security solutions. This collaboration aims to provide goline.ch customers with state-of-the-art protection against cyber threats while delivering lightning-fast website performance. Through this partnership, Goline integrates Cloudflare’s advanced services, including DDoS protection, CDN caching, DNS security, and edge computing, allowing businesses to secure and optimize their websites effortlessly. Users will benefit from improved page load speed, enhanced reliability, and robust defense against malicious attacks. This partnership with Cloudflare enables goline to offer unmatched security and performance solutions to clients. By leveraging Cloudflare’s cutting-edge technology,...

Veritas Backup Exec – ODBC access error. Possible lost connection to database or unsuccessful access to catalog index in the database.

This problem occurred following the migration of Veritas Backup Exec 21 to 22.
The previous database was 32-bit and then during the upgrade was upgraded to 64-bit, creating ownership problems on some tables.
The following two queries will definitely solve the problem.

The Backup Exec console shows a lot of such errors:
ODBC access error. Possible lost connection to database or unsuccessful access to catalog index in the database.

Event ID: 34338
Backup Exec Alert: Catalog Error
(Server: "BE-SERVER01") ODBC access error. Possible lost connection to database or unsuccessful access to catalog index in the database.

Event ID: 34326
Access to catalog index (Catalog index database) failed.
Reason: [Microsoft][SQL Server Native Client 11.0][SQL Server]Executing SQL directly; no cursor. CCatRecordSet::Open
R:UNION1193Rbecatsegodbcseg_odbc.cpp(1891)
{ CALL DeleteCatMediaByMediaGuid( ?, ?, ? ) }

Use SQL Studio Management and run these two queries with Backup Exec services turned off.

Query #1

USE bedb
exec sp_configure 'clr enabled', 1
reconfigure
go

Query #2

USE bedb;
EXEC Sp_Changedbowner 'sa';
ALTER DATABASE bedb SET TRUSTWORTHY ON
go

Query #3

USE BEDB TRUNCATE TABLE Dbo.alert
go

0 0 votes
Article Rating
Subscribe
Notify of
0 Comments
Oldest
Newest Most Voted
Inline Feedbacks
View all comments
0
Would love your thoughts, please comment.x
()
x
| Reply